Why Intuit Sucks
Intuit, the maker of QuickBooks and Quicken, does not make good OS X software. Why? Because it can't read the Window's versions of its files. I bought Quicken so we could edit our Quicken files with our Macs, as we currently do with our PCs (data file is stored on Linux). To edit our Quicken files on the Mac, we have to export a QIF file from Quicken/Win and then import on Quicken/Mac. Good thing I wasted my money on a Windows version of Quicken and a Mac version - since I'll obviously only be able to use one.
Same goes for QuickBooks - if you want to edit your Windows-created QuickBooks file on a Mac, you must export/import. That just sucks! Intuit - have you ever heard of this company called Microsoft? They seemed to have no problems making their software read files created by either platform - maybe you should take a lesson from them.
Posted by Nicholas on September 23, 2003 at 05:28 PM MDT #
Posted by Chris on September 25, 2003 at 02:01 AM MDT #
Posted by Steven on March 24, 2009 at 05:03 PM MDT #
Posted by Steven on March 24, 2009 at 05:03 PM MDT #
Posted by Brian Sim on August 18, 2009 at 02:53 PM MDT #
Posted by jscottu on December 12, 2009 at 02:41 AM MST #
Posted by mike on September 22, 2010 at 10:09 PM MDT #
Posted by Anon Intuit Agent on March 30, 2011 at 07:24 PM MDT #
Quicken online support insisted that I need to purchase 2013 deluxe so that I can continue to download my 401k data, even after I explained that Express Wen Connect was no longer available from the registered institution but will be available by downloading a file and importing into QED.
Trouble is there is no way to change the setting in QED from Express Web Connect to Web Connect. This was explained to the online agent - he said buy the 2013 version. Why would I think that this very old issue was resolved in purchase after purchase up to 2013? Gullible for me to believe that Intuit is an honest company. DON'T BELIEVE IT. Their agents don't give a damn about giving HONEST information.
I tried gnucash for these transactions and they worked flawlessly! Cost? $0.0 Intuit does suck big time.
PS Their online support took so long to respond after being connected to someone in a foreign country that doesn't have the same scruples we might have here in the US. The amount of time between dialogues was probably made to frustrate the customer so they disconnect.
Posted by Frankie Lights on March 04, 2013 at 08:52 PM MST #
Posted by Seth on March 18, 2013 at 07:41 PM MDT #
Posted by hkahnc pa on July 22, 2016 at 05:37 PM MDT #
I have used multiple versions of Quicken for over a decade. Every few years they basically force you to upgrade to a new version of the software which inevitably offers almost no new features but many bugs. I finally had Quicken 2013 working well enough. I could no longer download transactions automatically from my bank, some of my investment graphs showed negative balances for no reason, and the total of my current investments accounts in the Account List did not match the investment summary reports. For most software this would be completely unacceptable, but for Quicken it was a great accomplishment.
Anyways, in a blatant attempt to force me to pay for an upgrade, Intuit took away my ability to even manually download transactions from my bank accounts. To be clear, there was no change in my Quicken software or my banks, Quicken simply started warning me that I had until date <x> to upgrade or I would lose the capability. I ignored it for a while. But sure enough, they follows through on their threat.
So I paid their blackmail and now I am stuck in Quicken Hell. So many bugs. Even the account balance calendar no longer shows the correct amounts! Oh, if you click on an individual date in the calendar then THAT DATE will update with the correct balance. How did they screw that up? They didn't even add noticeable new features to it.
But the worst part is the countless hours I have spent trying to take advantage of the automatic bank transaction downloads. There are so many hidden issues with my data files and Intuit's ways of "fixing" it often seem to involve holding strange combinations of keys and clicking random buttons like you are finding a game easter egg . REALLY??? I had to fix my data files multiple times. As per Intuit's recommendation, I had to re-create several accounts. Quicken has no ability to do this; I had to create new accounts and manually copy the transactions form the old account to the new one, which takes forever because Quicken performance is horrific to even save a transaction. I ended up having to script it! In the end I forget to recreate some loan payment reminders and I actually got a an insufficient funds penalty because of it!
I FINALLY got 2 accounts to do automated downloads. Except that when I tried to set up the rest of my bank accounts for automated downloads Quicken simply stopped responding. Now I have all these "temp" accounts and none of them will still download. Even the accounts which used to work no longer do. Knowing how Quicken is complete garbage I had expected this and had kept a backup. But when I revert to the backup it actually now has similar problems! WTF?
NEVER GET INVOLVED WITH QUICKEN. DO ANYTHING ELSE. STICK YOUR RECEIPTS IN A SHOEBOX INSTEAD!
Posted by Quicken Sucks on August 21, 2016 at 08:56 PM MDT #
Posted by Joseph W> Leech on October 17, 2017 at 10:46 PM MDT #
Posted by Mad Max on March 30, 2019 at 12:04 PM MDT #